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ID Mail Systems, Inc.
180 Johnson Street
Middletown, CT 06457

P 860.344.3333
F 860.344.3334

sales@idmailsystems.com

Market Applications

  1. Domestic mail
  2. International cross border mail
  3. In-coming corporate mail center
  4. Private delivery market
  5. Custom applications

Markets Served by ID Mail Systems

ID Mail Systems provides integrated mailing equipment solutions in the following markets:


USPS Presort Service Bureaus

"The Dispatcher Mixed-Mail processing system provides the platform for presorting to achieve USPS worksharing discounts. With an operational throughput of up to 9,000 letters per hour, the Dispatcher typically finds application in smaller letter sorting operations of 10,000 - 50,000 pieces per day. In most instances, Dispatcher presort customers sort to the 3-digit level, and in many cases they sort only to the Mixed AADC or AADC levels. This is a direct result of the relatively low mail volumes processed by these customers, which provide qualification to these levels.

In addition to letters, the Dispatcher's ability to sort flat-sized mail has caused it to gain wider use at increasingly more presort organizations as the volume of First Class letters continues to decline. Although the traditional methods of processing USPS items in single-ounce increments is problematic for lower volume items such as flats, the introduction of manifesting allows all flats within a mail class to be processed together, irrespective of their individual weights. Manifesting therefore eliminates the need to segregate items prior to processing. In addition, because manifesting is used with permit mailings and the Dispatcher prints the permit during processing, the need to apply metered postage is eliminated."

Learn more about ID Mail Dispatcher for Domestic Mail Volumes


Corporate Mail Centers

"The processing of incoming mail in corporate mail centers actually involves the handling of several distinct mail types with their own peculiarities. The three primary mail types involved in incoming are:

  • White mail, such as postcards, letters and flats
  • Accountable mail such as FedEx, UPS or USPS Express Mail
  • Interoffice mail that employs re-useable envelopes

The manual processing of white mail has a number of shortcomings, including the amount of labor required to sort the mail within a relatively narrow delivery window. As an example, to process 10,000 daily items in 8 hours, five full-time sorting personnel are typically required due to the two-pass sortation method used. Absent sorters are an additional issue to overcome, with substitute sorters creating mis-sorts because they do not have the route memorized. Substitute personnel also require more time to perform the sortation, which can lead to delivery delays.

Because it can read and sort mail at more than 10 times the rate of a human, the ID Mail Dispatcher applies itself directly to the labor cost issue within the mailroom. With its ability to feed, code, print and sort letter, flats, Tyvek and polywrapped items, the Dispatcher allows the majority of incoming white mail to be processed automatically, which reduces the labor expense. In addition to the labor savings, the schedule and delivery issues caused by absenteeism are reduced because the Dispatcher will be available when needed and isn't faced with memorization issues."

Learn more about ID Mail Dispatcher for Corporate and University Mail Volumes


International Mail Consolidators

"International re-mailing involves several methods to ship mail to a foreign destination, effectively bypassing the USPS. Remailed items go from the customer to an international mail service provider, which then delivers the mail to the appropriate foreign postal authority. The items are essentially "remailed" at the foreign location. The foreign postal authority in turn delivers the item to the intended recipient.

The increased volume of international mail has created several issues for international remailers:

  • The labor required to process the mailpieces has increased dramatically, which sometimes outstrips the available labor pool
  • Competitive pricing pressures have eroded operating margins
  • E-commerce has dramatically increased the number of international shipments, straining existing systems to handle the additional volumes
  • Increased volumes have created a parallel increase in the number of customers, which has created job log-in and billing function issues

Use of the Dispatcher Mixed-Mail processing system addresses each of the first three international remailing issues by automating the processing of international letters and flats to code, print, weigh and sort the mail. The Dispatcher reduces the amount of manual labor required to perform these operations, which can lead to increases in a remailer's margins, even as mail volumes increase. The ID Mail Interface system allows customer jobs to be accounted for individually, although the jobs are consolidated for shipment. The Interface accepts job input from the customer's billing system as well as provides output to that same system once the job is complete, helping ensure increased accuracy in a customer's billing statement and saving valuable processing time."

Learn more about ID Mail Dispatcher for International Mail Volumes


Private Delivery Couriers

"Typically found in developing countries, private couriers provide delivery of letters, flats and parcels to its members' home and business addresses. Private couriers have become a necessity in many countries due to the unreliable nature of some government-owned postal authorities. For either a membership fee, per item charge or both, private couriers provide more reliable service by obtaining a signature as proof of delivery.

One of the major challenges faced by private couriers is the manual processing of the delivery data once a courier route person returns to the office. This data usually includes the date, time, tracking number and recipient signature for several hundred items, which creates additional labor costs and data recording errors.

The Dispatcher can be employed to process letter and flat items, printing a barcoded tracking number on each one. During processing the Dispatcher also counts the number of items and determines the weight of each, recording this information for later reference. Once the Dispatcher sorts the items to their appropriate routes, all captured data is stored, awaiting completion of the record once delivery is confirmed. At delivery, the applied barcode is scanned by an ID Mail personal data terminal, which opens a record within it in preparation for capturing the electronic signature of the recipient. Upon returning to the office, the personal data terminal information is downloaded and the records for all delivered items are completed. The data is then used for billing, proof of delivery and other record-keeping purposes. This streamlined approach reduces data recording errors, leading to improved billing and payment cycles."

Learn more about ID Mail Dispatcher for Private Mail Volumes


Colleges and Universities

"The processing of incoming mail in college and university mail centers actually involves the handling of several distinct mail types with their own peculiarities. The three primary mail types involved in incoming are:

  • Accountable mail such as FedEx, UPS or USPS Express Mail
  • White mail, such as postcards, letters and flats
  • Interoffice mail that employs re-useable envelopes

Accountable mail is typically processed using a manual procedure that logs each received package, performs a manual address lookup, creates a signature slip for proof of delivery and files the signed slip by date on delivery is completed. When a recipient doesn't receive an expected item, or at least can't locate it, the mail center staff must perform a search through perhaps hundreds of such filed slips, which can consume an hour or more. The MailTrak product automates each of these steps and provides electronic signature capture so all items can be researched on-line. Automation of the process not only reduces the time devoted to the tasks, but provides a less error-prone system that reduces misplaced items and customer complaints.

The manual processing of white mail has a number of shortcomings, including the amount of labor required to sort the mail within a relatively narrow delivery window. As an example, to process 10,000 daily items in 8 hours, five full-time sorting personnel are typically required due to the two-pass sortation method used. Because it can read and sort mail at more than 10 times the rate of a human, the ID Mail Dispatcher applies itself directly to the labor cost issue within the mailroom. With its ability to feed, code, print and sort letter, flats, Tyvek and polywrapped items, the Dispatcher allows the majority of incoming white mail to be processed automatically, which reduces the labor expense."

Learn more about ID Mail Dispatcher Corporate Mail Volumes

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